The four errors we see most often are in participant eligibility, eligible compensation, timeliness of remittances, and incorrect contributions (employee deferrals or employer contributions). Here’s a little more on each:
Participant eligibility
Many employers now include an auto-enrollment feature, which is a great way to get employees started. We sometimes see employers entering employees too early or too late – or even not at all. All of those are problematic. Auto enrollment must align with what the plan document says.
Eligible compensation
Another common error is confusion around eligible compensation. Many employers may pay their team in a variety of ways, but when it comes to making plan contributions—like employee deferrals, company matches, or profit sharing—it all must line up with what’s defined in the plan document. That’s why it’s so important to take a close look at what counts as eligible compensation to ensure everything’s calculated correctly.
Timely remittance
Timely remittance is a common error as well, and it’s a big, big deal for the DOL. The DOL requires that deferrals be deposited as soon as administratively feasible—intentionally not providing a bright line. They want the money working for the participant as soon as possible, and they don’t want the plan sponsor to use employee-withheld money to potentially fund operations. And if you don’t remit in a timely manner? There are some pretty steep penalties. You don’t want to go there.
Incorrect employee deferrals or employer contributions
Another common error is incorrect contributions, and there are different causes for that, including incorrect administration of auto enrollment, incorrect definitions of compensation (e.g., including or excluding bonus compensation), or incorrect deferral percentage.
How are errors corrected?
When errors are identified, the plan sponsor is generally responsible for making the participant whole including up any lost earnings that would have accrued during the period affected by the error.
The DOL’s Voluntary Fiduciary Correction Program (VFCP) allows employers and plan fiduciaries to voluntarily correct specific violations of the Employment Retirement Income Security Act (ERISA) without incurring civil enforcement action or penalties. Like the name says, the VFCP is designed to encourage voluntary compliance, protect participant benefits, and restore losses or profits made by the plan or its fiduciaries.
The DOL offers a helpful online calculator to estimate these lost earnings based on the timing of the missed contributions.