Barnes Dennig Wins Best of Accounting for 4th Straight Year
We’re thrilled to announce that Barnes Dennig has won ClearlyRated’s Best of Accounting for the 4th straight year – continuing a history of delighting clients with outstanding client service, innovative insights, and thought leadership that help them thrive in a better, brighter future.
According to ClearlyRated, fewer than 2% of accounting firms achieve the Best of Accounting designation, and Barnes Dennig’s Net Promoter Score (NPS) of 87 puts us in company with some of the world’s best-loved brands: Starbucks, Amazon, Disney, Costco, and Tesla.
At 87, our score is more than double the industry average of 39 – and an NPS of 70 or higher is considered world-class. ClearlyRated also generates a star rating for participating firms, and we’re proud to have earned a score of 4.9 based on 504 verified client reviews.
While we’re thrilled with our score, what we’re even more grateful for the hundreds of great comments, testimonials, and shout-outs from our amazing clients, like this one from Accounting Director Christina W.: “Employees at Barnes Dennig are thorough and do an amazing job. They are always helpful and go out of their way to provide excellent service.”
Understanding the impact
“The Best of Accounting Award along with our Net Promoter Score and the number of client shoutouts for members of our team is a great testament to the dedication, passion, and professionalism we put into our relationships with them,” said Barnes Dennig Managing Director Jay Rammes. “Our focus in client service is in making our clients’ lives easier and making things better than they were, and we do that by making the process as efficient and painless as possible or by delivering the most value through the best advice we possibly can.”
Commitment to exceptional client service
“Winners of the 2022 Best of Accounting award for client satisfaction have demonstrated their commitment to delivering exceptional client service, even as COVID-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder Eric Gregg. “These service leaders have kept the client experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Accounting winners alongside feedback from their actual clients on ClearlyRated.com!”
A Net Promoter Score is based on clients’ responses to a single question: on a scale of 1-10, how likely are you to recommend this company? Those who respond with a 9 or a 10 are considered promoters, and those who respond with a 6 or lower are considered detractors (those who respond with a 7 or 8 are considered passives). NPS is determined based on the percentage of detractors subtracted from the percentage of promoters, and scores range from -100 to 100.
About Best of Accounting™
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
If you’d like to learn more, contact us to set up a conversation with one of our top professionals. As always, we’re here to help.