Securing Customer Information & Protecting Your Brand For many companies, call centers and contact centers are at the heart of the customer experience, handling everything from account access to financial transactions. With that privilege comes responsibility. These environments manage large volumes of personally identifiable information (PII), payment card data, and
Increasing Your Profitability As competition surges, you’re forced to make tough decisions. Should you drop prices to increase sales? Spend more money to promote a specific product or service? Cut costs to improve profits? And, would these steps really make a positive impact on your bottom line? Even cash-positive, profitable
“We don’t get fooled again!” are the lyrics and namesake of the 1970 song by Rock n’ Roll band The Who, and 50 years later, they are still words to live by in today’s chaotic environment. With all of the distractions brought on by the pandemic comes a golden
It Takes Teamwork to Plot a Winning Move When you’re buying, selling, or merging businesses, your two main thoughts are likely to be: “Wow, this is exciting!” and “Wow, this is complicated.” The stakes are high, and you can’t afford to skip a step or miscalculate. No one person can
Work Smarter, Surge Ahead Ask any endurance athlete. In a long race against stiff competition, efficiency is your friend. The smallest adjustments — a lighter shoe, a longer stride — can end up giving you the victory. In business, as in sports, it takes an experienced coach to find and
Staying in Compliance with Transfer Pricing Regulations You’ve moved some of your business internationally – and now want to move some of your supplies, services, or intellectual property there too. This seemingly simple practice might actually be a big headache – and an even bigger tax burden. It all comes
Navigate the Rough Sea of Regulations For many types of entities, in many situations, profits come at a cost. And that cost often relates to taxes and regulations. The time it takes to understand ever-changing state and municipal laws. The resources required for upgraded ERP systems to manage all that
Find It, Fight It, Fix It You thought it was a simple data entry error. Maybe an accounting software glitch. But the deeper you dig, the more you realize: No. Someone here is defrauding the company. It’s time to act — and act fast. Put your outrage aside and contact
Barnes Dennig is dedicated to helping you identify opportunities, options and strategies to minimize the impact of the COVID-19 Pandemic. Visit our COVID-19 Advisory Services Page here to learn more. Unemployment Insurance Benefits (IN) On March 16, 2020, Indiana Governor Eric J. Holcomb has announced several directives regarding unemployment related
Get ready, but be patient “When should I apply for PPP loan forgiveness?” That’s a question many anxious borrowers are asking themselves, and wondering if now is the right time, or if they’d be better off waiting. In this particular instance, the age-old saying of “hurry up and wait” may